DELIVERY OF ORDERS
Orders are processed within 72 hours. Free standard delivery (FREE) - no minimum purchase required for
delivery within 2-4 weeks.
WHAT IF THE STATUS OF MY ORDER IS STILL " IN PROCESS"?
"In process" indicates that that we are still in the process of preparing your order.
Once the order has been sent, you will receive a confirmation email with a tracking link (if it was sent with a traceable service).
During times of increased activity, such as the holidays, it is possible that your order make take longer than usual. However, we do our best to ensure that your orders arrive on time, which is why the estimated delivery date in the order confirmation e-mail takes into account the necessary preparation time. It is also possible to receive this order in several packages (several items purchased) if the stock at the time of the order has not been updated.
Standard Delivery: Within 60 minutes of your order being placed on Combi Combo, your account is debited only after your order has been confirmed and sent to our warehouse, but your bank may deduct the amount of your order as soon as you confirm. If you cancel your order, we do not charge your account but your bank or issuer of your card may take up to 10 business days to return the funds.
A tracking link is sent in the shipping email of your package. We do our best to respect delivery times as much as possible. However, during increased activity these delays can sometimes be lengthened. Occasional updates to our systems or unforseen circumstances, such as particularly bad weather conditions, may result in the suspension of these delivery services, a change in the time limit for ordering and/or an extension of the lead time delivery. However, we work hard to keep these temporary changes to a minimum. Combi Combo cannot be held responsible for any lost or stolen package due to specific delivery instructions given to the carrier.
We pack your order quickly which means we cannot make any changes once the order has been confirmed. Additionally we cannot change any delivery options, addresses or the method chosen for payment.